Get in Touch

We're here to help. Whether you have a question about the app, a purchase, or anything else — reach out and we'll get back to you.

Email Us Directly

We're a small, focused team and we read every message personally. You'll typically hear back within one business day.

contact@blissfulplan.com

General Enquiries

Questions about how BlissfulScribe works, feature availability, or anything else about the product.

contact@blissfulplan.com

Purchase Support

Licence activation issues, refund requests, or questions about your existing purchase. Include your order reference if available.

contact@blissfulplan.com

Business & Press

Partnership proposals, press enquiries, media kit requests, or business-related questions about Blissfulplan Publishing Ltd.

contact@blissfulplan.com

Quick Answers

How quickly do you respond?

We aim to respond to all emails within one business day (Monday to Friday, London time). During peak periods it may occasionally take up to two business days. Pro licence holders receive priority email support.

How do I request a refund?

We offer a 30-day money-back guarantee, no questions asked. Email contact@blissfulplan.com with your order reference (or the email address used at checkout) and we'll process your refund promptly. See our Terms of Service for full details.

What information should I include for technical support?

To help us diagnose issues quickly, please include: your macOS version, the version of BlissfulScribe you're running (visible in the menu bar or About screen), a description of the issue, and any relevant steps to reproduce it. Screenshots or screen recordings are always helpful if the problem is visual.

BlissfulScribe is a product of Blissfulplan Publishing Ltd.
Registered in England and Wales · London, United Kingdom